We will gladly accept eligible returns within thirty (30) days of the purchase date. Please see our full return policy details below.
The Items must be postmarked within thirty (30) days of the purchase date. If the return does not meet that requirement, the item will not be eligible for a refund. The item will be considered for our Refresh Program (if eligible).
Our Certificate of Authenticity & Amandi tag must be attached to receive a full refund.
Item(s) must be in the same condition with no missing “extras” (dustbag, box, lock, etc.), so please take care of packing and protecting the item you are returning. If not in the same condition as when purchased, the item will not be eligible for a refund.
AMANDIJEWELRY is not responsible for any new damage or wear to an item after purchase. At AMANDIJEWELRY, all items are pre-owned and we are unable to honor any brand-specific warranties as we are not a part of the manufacturing process. Our team is thoroughly trained to look for any signs of wear or damage but are unable to foresee how future use will impact an item.
AMANDI JEWELRY generally processes refunds within 2-4 business days of receipt depending on your refund method selection (original form of payment or AMANDI JEWELRY store credit gift card).
If you return an item that qualified your order for a promotion, the amount of the refund will be reduced by the prorated value of the discount.
We accept returns on international orders as further described in our return policy. For international shipments and all returns on items shipped internationally will be made in US Dollars only and in the same US Dollar amount that was paid to us at the time of order. We are unable to provide any currency exchange estimates as these rates constantly fluctuate. All transactions are subject to the exchange rate at the time of processing and are determined by the intermediary financial institutions. We make no adjustments for currency exchange on returns.
We offer free UPS shipping labels for all domestic returns within thirty (30) days of the purchase date. A FREE UPS Prepaid label for domestic returns can be accessed when you initiate a return from your account purchase history if eligible.
To obtain your shipping label you must first log in to your AMANDIJEWELRY account.
If you prefer to use your own return shipping method, please ship your items with adequate insurance to cover the value of the returned item, include a signature requirement, and acquire a drop-off receipt. We do not recommend using the United States Postal Service.
International return shipping cost is the responsibility of the customer.
Refunds will not include any original domestic or international shipping costs, including customs and taxes.
For custom orders only the main diamond will be refunded. Unfortunately we cannot refund the cost of the setting and labor cost. In this situation the setting, of course, is yours to keep. We offer free return shipping for our US customers.
For international returns we unfortunately cannot offer free return shipping, but the item can be sent to any one of our offices in New York.
Amandi Jewelry LLC
43 West 47th Suite 503
New York, NY 10036
AMANDI JEWELRY is unable to provide free return UPS shipping labels to customers of Alaska or Hawaii, P.O. Boxes, international addresses, APO/FPO/DPO addresses and select U.S. Territories such as Puerto Rico, and Guam.
For those who purchase 10 items or more within a 6-month period and maintain a 70% or greater return rate, we do charge an automatic 10% restocking fee calculated as 10% of the sales price of the item being returned. In addition to excessive returns, items purchased on FASHIONPHILE Reserve will incur a 10% return fee.
